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Operations German Trainer

Cairo, Cairo Governorate, Egypt
Full Time
Young Professional
August 22, 2023
Job Responsibilities:
Training Delivery (Includes but not limited to)
Create training plans
Review training material
Create assessments
Ensure all trackers are updated following the standards
Provide all needed reports following the standards
Training needs analysis (Includes but not limited to)
Create TNA for LOBs with poor performance
Create assessment to all LOBs if needed
Stakeholder Communication; internal and external
Maintain records/reports/trackers and prepare statistical reports as needed
Works closely with operations to assess training needs and delivering required new and refresher classes
Job Requirements:
+1 year at Majorel
Excellent German language + Very Good English language both written and writing
Excellent presentation skills
Excellent classroom management
Excellent awareness of product knowledge
Excellent communication skills for knowledge transfer and skill development
Very good problem solving skills
Very good analytical skills
Good leadership skills
Good conflict management and handling skills
Good stakeholder management skills
Very good knowledge of Google Workspace. E.g. Google sheets, docs, slides. etc.
Ability to multitask and successfully operate in a fast paced team environment
Ability to adapt well to change and adjust priorities as needed
Experience in virtual training delivery is a plus