Box Office Associate

Job Description:

• Provide excellent customer service during ticket sales.

• Assist patrons with purchasing tickets and answering inquiries.

• Ensure a smooth and seamless ticketing experience.

• Maintain accurate records of all ticket sales and transactions.

• Support event and performance operations through coordination with other teams.

• Handle cash and electronic payments securely and accurately.

• Resolve customer complaints or escalate issues as needed.

• Keep the box office area clean, organized, and professional.

• Follow company policies and procedures related to ticketing and customer service.

Qualification:

• Bachelor’s Degree or Diploma in Business Administration (BBA) or a related field is preferred.

• 2–3 years of relevant experience.