Customer Service Representative English - Services Team (m/f/d) - Home Office
Are you looking for a new job working from home (anywhere in Germany)? Then this is the perfect match!
What you get- 100% Home Office in Germany
- We provide you with the equipment you need
- Certified product and communication training
- Specialized training programs to support your progression in the field of online advertising
- Integration into an international team with a multicultural environment
- Good development opportunities within the company
- An incentive scheme where good performance is rewarded financially
- A basic salary of 2,283 € gross
- Attractive discount cooperation partners for TP employees (like fitness, fashion etc.)
- Excellent English language skills (spoken and written)
- Service oriented, patient and friendly manner
- Professional communication skills and accordant soft skills
- Sales skills & background preferable
- Strong technical affinity and high competence with PC usage (internet, Microsoft Office, troubleshooting of issues)
- Experience in Online Advertising & Customer Service background is advantageous
- Confident, resilient, persuasive and driven character
- Pitching and selling a courtesy consultation service to existing business customers on a prominent global search advertising platform
- Delivering tailored customer consultations geared towards educating users on the platform and improving their advertising campaign performance through optimization measures
- Driving unique outbound initiatives and campaigns aimed at specific customer groups
Majorel is now TP, previously Teleperformance.
With the acquisition of Majorel by TP, we can now offer even more exceptional services in more locations worldwide than ever before.
TP is the global market leader in digital business process outsourcing. With 500,000 employees worldwide, we provide unique customer service and satisfied end customers in over 170 markets. We answer customer enquiries in more than 300 languages for our renowned clients from all industries.
TP is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
